Shipping policy

Shipping Policy for Freak Out Store (Australia)

Welcome to Freak Out Store! We're excited to offer you a hassle-free shopping experience, including free shipping within Australia. Please review our Shipping Policy below for important details about our shipping process.

1. Free Shipping Eligibility

  • Free shipping is available for all orders shipped to addresses within Australia.
  • There is no minimum purchase required to qualify for free shipping.

2. Processing Time

  • Orders are typically processed and dispatched within 7 business days after payment is received.
  • Please note that processing times may vary during peak seasons or promotional events.

3. Estimated Delivery Time

  • Our standard shipping option usually delivers orders within 7 to 14 business days within Australia.
  • Delivery times may vary depending on your location and any unforeseen circumstances that may affect shipping carriers.

4. Order Tracking

  • Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.
  • You can track the status of your order by entering the tracking number on our website or through the carrier's website.

5. Shipping Carriers

  • We partner with reputable shipping carriers to ensure timely and secure delivery of your orders within Australia.

6. Delivery Address

  • Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Shipping Restrictions

  • At this time, we only offer shipping within Australia. We do not ship internationally or to P.O. boxes.

8. Delivery Issues

  • If you encounter any issues with the delivery of your order, such as delays or damages, please contact our customer service team promptly for assistance.
  • We will work diligently to resolve any delivery issues and ensure your satisfaction with your purchase.

9. Contact Us

  • If you have any questions or concerns about our shipping policy, please don't hesitate to contact us by email at support@freakoutstore.com

Note: This shipping policy is subject to change without notice. It is your responsibility to review this shipping policy periodically and remain informed about any modifications.

[Last Updated: 14/3/2024]